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Andrew Griffiths

Vice President of Channels • Outsource Consultants

Denver, United States •

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About

Andrew's engaging speaking style, combined with his wealth of knowledge, makes him an ideal speaker.

Speaking Topics

IT consulting and services

Healthcare

Telecommunications

Retail

Signature Programs (1)

Navigating the Evolving Landscape of CX and BPO

Join Andrew Griffiths, an acclaimed expert in Customer Experience (CX) and Business Process Outsourcing (BPO), as he shares valuable insights into the evolving world of CX and BPO, tailored for 2024 and beyond. Key Highlights: *CX Evolution: Trace the transformation of CX from its beginnings to the future, and why companies opt for outsourcing. *Technology's Impact: Discover how technology shapes CX and outsourcing decisions. *Future Trends in CX and BPO: Learn about the emerging trends and strategies. *Effective Outsourcing: Understand when and how outsourcing works best. *Shifting Client-Provider Dynamics: Explore the evolving relationships in BPO. Perfect for business professionals and leaders curious how they can better navigate the challenges and opportunities in CX and BPO. Don't miss the chance to gain Andrew's expert insights!

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Available For

Conference (Full-day Event)

Workshop (3+ hour event)

Session (1-2 hour event)

Moderator

Webinar (Virtual event)

Panel

Fee

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Open To Bookings

Europe

North America

Languages

English